Accident Assist from Vertu

Darker nights are here. We hope you stay safe on the roads, but if the unexpected happens, we’ve got you covered.

We Take Care of Every Detail

You can’t predict when an accident might happen, but with Accident Assist from Vertu, you’ll know what to do next when it does.

Our team of friendly advisors are here to support you from the moment you call. We handle every detail of the repair so you can relax in the knowledge your vehicle is in good hands.

Accident Assist from Vertu’s skilled technicians will repair your car at one of our manufacturer-approved accident repair centres using genuine parts to ensure your car is returned ‘as new’.

One call will sort it all. It’s that easy.

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Total Support

You take good care of your vehicle, so we'll take good care of it too.

It’s important to know that whoever you’re insured with, you have the right to your choice of accident repair centre - even if the insurer suggests you use their choice of repairer.

Accident Assist from Vertu has everything you need to ensure your vehicle is returned to an immaculate ‘as new’ standard.

The work will be carried out by skilled technicians, who follow the repairs process as set by the original manufacturer using genuine parts.

Fault or Not, We Can Help

If the accident is not your fault, our advisors will book your vehicle into an approved accident repair centre and arrange an estimate. Once approved, the repair can go ahead.

In the meantime, you’ll be provided with a complimentary like-for-like courtesy car so you can get back on the road in no time.

If you are at fault for the accident, we will arrange approval from your insurer before proceeding. While your car is being repaired, a courtesy car can also be provided, however a like-for-like equivalent vehicle is not guaranteed.

Whatever the circumstances, Accident Assist from Vertu is here to handle every detail and arrangement, all so you don’t have to.

Why choose Vertu?

High quality work

All technicians are manufacturer accredited.

State-of-the-art technology

Allowing us to complete all work quickly and efficiently.

Genuine parts

Manufactured approved parts tailored to your car.

Exceptional customer service

Our expert team are on hand to help and offer any advice you need.

Transparent pricing

All prices are competitive and anything we quote is the final price.

Manufacturer accredited technicians

Only genuine parts are used by our highly skilled technicians.

Manufacturer Approved Vertu Accident Repair Centres

Each Vertu Accident Repair Centre comes with the assurance of official manufacturer approval at every site. This OEM Approval* means our technicians follow the standards and practices set out by the manufacturer and fit genuine parts to ensure your vehicle is returned ‘as new’.

*Original Equipment Manufacturer Approval

View our Repair Centres

Approved Accident Repairs for

Customer Service

A level of customer service that is second to none.

Across the UK

We operate a network of bodyshops across the UK.

Latest Equipment

Utilising all the latest equipment and factory-trained technicians.

Manufacturers Approval

Each of our bodyshops have at least one manufacturer approval.

FAQs

Why Choose Accident Assist from Vertu?

If you’ve had an accident, it takes just one call to Accident Assist from Vertu to put yourself and your vehicle in the best possible hands.

Our advisors are on hand seven days a week to handle all arrangements, from insurance claim all the way through to an ‘as new’ repair.

Accident Assist from Vertu offers:

Specialist technicians trained to approved manufacturer standards
Repairs carried out to OEM standard using genuine parts
State-of-art workshops equipped with the latest equipment
A nationwide network of accident repair centres
Each accident repair centre holds at least one manufacturer approval
Customer service team on hand seven days a week

Where is Accident Assist from Vertu Available?

Vertu operates a nationwide network of accident repair centres, each holding at least one manufacturer approval and equipped with the latest state-of-the-art technology. To find your nearest Accident Repair Centre, simply use the handy dealer finder, or phone the Accident Assist team on 03300 177756.

What are the Benefits of Repairing My Vehicle with Genuine Parts?

Genuine manufacturer parts are used in our repairs to ensure your vehicle is returned to you in an ‘as new’ condition. By using genuine parts and set manufacturer processes in our repair centres, Accident Assist from Vertu is committed to restoring your vehicle to a high standard of quality fit and finish.

Will I Get a Courtesy Car While Mine is Being Repaired?

Yes. A courtesy car can be provided while your vehicle is in for repair. If you were not at fault for the accident, Vertu will book your damaged vehicle into an approved accident repair centre, then once an estimate has been arranged, a complimentary, like-for-like courtesy car is provided while your car is being repaired. If you were at fault for the accident, a courtesy car is also available while your car is being repaired. However, it may not be a direct equivalent for your own vehicle.

Will Accident Assist from Vertu Help if I am at Fault for an Accident?

Yes, Accident Assist from Vertu is there for you, no matter the circumstances of the accident. Our advisors look after every detail, such as confirming approval from your insurer and arranging a courtesy car, while our manufacturer trained technicians display every attention to detail to ensure your vehicle is returned ‘as new’. One call is all it takes.